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PRIVACY POLICY

Your privacy matters. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you engage with our offerings; whether booking a retreat, exploring our website, or participating in our wellness services.

By using this site or registering for a retreat, you consent to the practices described below.

1. Information We Collect

We collect personal information you voluntarily provide, including:

  • Contact Details: Name, email, phone number, mailing address

  • Payment Information: Billing address and payment method (processed securely through third-party platforms)

  • Health & Wellness Information: Relevant medical history, allergies, dietary restrictions, physical limitations, and emergency contacts (gathered via intake forms)

  • Travel Details: Flight arrival/departure times (if requested for logistics)

  • Media Content: Consent-based photo and video recordings

  • Other Communications: Emails, surveys, or forms you complete voluntarily

We collect this information through registration forms, questionnaires, website submissions, email, or in person.

2. How We Use Your Information

Your information is used solely to provide a safe, supportive, and personalized experience. Specifically, we use it to:

  • Process retreat registrations and payments

  • Communicate logistics, updates, and offerings

  • Customize meals, accommodations, and physical practices to your needs

  • Ensure your safety and well-being during the retreat

  • Share optional surveys or post-retreat reflections

  • With permission, use testimonials or photos for marketing purposes

We do not use your personal data for automated decision-making or profiling.

3. Media Use and Consent

We occasionally capture photos or video during retreat experiences. These may be used for marketing on our website, social media, or promotional materials.

You will have the opportunity to opt in or out of media use consent during registration. We respect your privacy and preferences.

4. Sharing Your Information

We will never sell your personal information.

We may share your data with trusted third-party services only as needed, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Email platforms (e.g., Mailchimp, ConvertKit)

  • Form or registration tools (e.g., Google Forms, JotForm)

  • Booking systems or retreat hosts/venues as necessary

Each third-party provider has its own privacy and data handling practices, and we encourage you to review them directly.

5. Cookies and Analytics

Our website may use cookies and third-party analytics tools (like Google Analytics) to understand user behavior and improve site performance.

Cookies help us track general trends, but they do not collect personally identifying information unless you submit it directly.

You can adjust your browser settings to manage or disable cookies at any time.

6. How We Protect Your Data

We take data protection seriously and use secure methods to store and manage your information. Measures include:

  • Encrypted storage and password-protected systems

  • Limited access to sensitive data

  • Secure third-party processors for payment and communication

While we follow best practices, no method of data transmission over the internet is completely secure. We cannot guarantee absolute protection.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Withdraw consent at any time

  • Request deletion of your data (except when required for legal or accounting purposes)

  • Opt out of email communications at any time via unsubscribe links

To make any such request, email us at hellochristinahong@gmail.com.

8. Data Retention

We retain your information only as long as necessary to:

  • Fulfill our services

  • Comply with legal obligations

  • Maintain relevant records for accounting or liability purposes

We securely delete or anonymize data that is no longer needed.

9. Minor Policy

Our offerings are designed for adults. We do not knowingly collect or store information from anyone under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted here with the updated effective date.

Last updated: June 1, 2025

Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us.

Questions? Lets chat:

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